With 30-years of experience in the payroll services sector and having been awarded ‘Outsource Provider of the Year’ twice in succession, you can be confident not only in the longevity of the company, but the quality of the personal service we deliver to all of our clients.
Many of our clients have been enjoying the benefits of a personal payroll service from LivePay for over a decade, some of the UK’s best known brands such as Weetabix, Kingston Communications and Autoglass have been customers for many more years than that. These companies know the outstanding service levels they receive from us; a level of service that is unequalled in the market place.
We’ve worked hard over the years to ensure full compliance as a BACS approved payroll service provider and consistently receive a status of excellence in all areas.
We look forward to providing your company with that level of personal service and dedication. A service that is tried, tested and trusted by some of the UK’s leading companies and public sector and educational institutions.
Your personal payroll service team are available Monday to Friday, 8.30 am until 5.30 pm, and we guarantee that you will never hear any ‘hold music’ or be asked to leave a message; all of our payroll personal are IPP qualified and all are ready to answer your queries promptly and professionally from many years of experience.
Contact us today for your personal payroll service no obligation quotation.
Our Aim: making payroll simple
Take a look at some of our success stories, and see how we could help your business:
The PracticeThe Practice is a primary care company providing innovative community based healthcare for the NHS. We believe in bringing appropriate clinical services out of the hospital and into the community so patients can be treated closer to home.
The Practice is one of the UK's leading providers of primary care services and delivers specialist clinical services to GPs, the MoD and PCTs. We also operate a growing network of surgeries, delivering effective infrastructure, which allows our GPs to concentrate on their core skill of practicing medicine.
“We have been using the system for nearly 12 months now and have found both the system and your staff to be extremely professional" Neil Hendrie, Director of Finance
"We previously used a supplier that was very restricted by the systems they used and were unable to adapt to meet our ever-changing needs. This was a big issue for us as we were then embarking on a significant and rapid expansion, and needed a firm foundation in payroll to underpin this. LivePay has more than provided this, particularly with the on-line nature of the service and the ability to handle industry specific requirements such as the GP1 form for NHS pensions.
"The efficiency of the service has meant that we have brought our cut-off date for payroll information much closer to the BACS deadline than had previously been possible, reducing the effort involved with the late arrival of data. Also, the response we get from your staff when we have questions, or even the occasional problem, takes much of the stress out of what is an ever-increasingly complex requirement.
"One of our main objectives in seeking an alternative supplier for payroll services was to ensure that our personnel are paid accurately and on time, with minimal internal involvement. After two parallel runs with our old system, we went live with our main payrolls in July 2010, and have added a number of other practices and surgery payrolls since that time.
"LivePay currently pays around 900 staff from three separate payrolls with information gathered from numerous clinics and surgeries. As we continue our expansion, having the knowledge that LivePay is there for us to immediately take over any new payrolls, means we have one less thing to think about, allowing us to concentrate on their core skill of practicing and delivering medicine."